Refund Policy

Refund Policy

At Jordancarti.com, we strive to provide our customers with the best products and services. If you are not entirely satisfied with your purchase, we’re here to help.

Physical Products:

1. Order Not Received:
   • If you have not received your order, you are eligible for a refund. Please contact our customer service team with your order details to initiate the refund process.
2. After Receiving the Product:
   • We offer refunds for physical products within 5 days from the date you received the product.
   • To be eligible for a refund, the item must be unused, in the same condition that you received it, and in its original packaging.
   • To complete your refund, we require a receipt or proof of purchase.

Digital Products:

1. Digital Downloads:
   • We do not offer refunds on digital products such as albums or singles once they have been purchased and delivered. All sales of digital products are final.

Refund Process:

• Once your return is received and inspected, we will