Return Policy

At Jordancarti.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy, we are here to help.

Digital Products:

1. Digital Downloads:
   • Returns cannot be done on digital products such as albums or singles. All sales of digital products are final.

Physical Products:

1. Wrong Size Clothing:
   • If you have received clothing in the wrong size, you can return the item. Please ensure that the clothing is unused and in its original packaging.
   • Contact our customer service team with your order details to initiate the return process.
2. Incorrect Items Received:
   • If you have received an item that is not what you ordered, you can return the item. The item must be unused and in its original packaging.
   • Contact our customer service team with your order details to initiate the return process.

Return Process:

• To initiate a return, please contact our customer service team with your order details and the reason for the return.
• We require a receipt or proof of purchase to process the return.
• Once your return is received and inspected, we will notify you of the approval or rejection of your return.
• If approved, we will process your return and issue a refund to your original method of payment within a certain number of days.

Contact Us:

If you have any questions about our return policy, please contact us at support@jordancarti.com.